# Conversation Intelligence for Kixie

### Get Transcripts and Summarized Notes — for every call

- Get AI-powered summarized Notes with full Transcript
- Type your own Notes and have it linked to Transcript
- Search information across Calls, Notes, Transcripts

### Speakers and Topics identified — at scale with AI

- Identify different speakers and their Talk-time
- Detect various topics discussed in the conversation
- Listen to a topic of interest with Transcript Search

### Custom Keywords & Filler Words — tracked for every call

- Track Custom Keywords as per your business needs
- Default tracking for Filler Words and more categories
- Understand the gist of the call with Keyword Summary

### Identify Trends across all calls — for data-driven decisions

- Aggregated trends for any Keyword or Key Phrase
- Make data-driven decisions across the organization
- Explore across specific users, teams, and customers
- Understand the voice of the customer

### Aggregated conversation insights — for team coaching

- Get Talk:Listen ratio, Longest Monologue and more insights
- Learn what separates your top performers from the rest
- Improve conversation outcomes with 1:1 coaching
- Enable self-coaching and peer-coaching culture

### Turn conversations into revenue insights

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